Please read the following to the client.
For all cancellation requests it is necessary to sign a cancellation form. I will need your name, phone number and email address to submit the request and our system will send you a Docusign to complete.
Once the cancellation form is completed by the client then our office will submit it to the insurance company to process. When they process the cancellation the insurance company will send the insured the confirmation via mail. Any refunds will also be sent to the mailing address you list on the Docusign.